Stakeholder Management Services Department Manager

One Tech Engineering is searching for a Stakeholder Management Services Department Manager for a position located in Minneapolis, Minnesota.

The Department Manager will shape and execute the practice's vision and strategy, drive business development, oversee project delivery and provide overall leadership for continued growth and success.

The position is responsible for department financial performance, budgets, staff utilization, workload planning, safety, quality, technical excellence, proposals and customer-retention strategy.

The manager will also recruit, develop, train and retain staff while identifying emerging leaders, guiding career development and successfully managing organizational change.

Department Manager Responsibilities

• Identify and develop department business strategies.
• Direct implementation of operational strategies and procedures.
• Develop marketing and pricing strategies.
• Develop sales and customer-retention strategies.
• Assist national leadership with enterprise-wide business strategy.
• Drive profitable growth across the department.
• Ensure staffing levels meet project requirements.
• Manage staff loading and resource assignments.
• Maintain established billable utilization goals.
• Achieve financial performance targets.
• Manage the department operating budget.
• Manage department expenditures.
• Prepare workload reports for management.
• Prepare monthly financial reports.
• Present department performance to practice or regional management.
• Collaborate with business development managers.
• Collaborate with business line leaders.
• Coordinate with project managers.
• Coordinate with proposal production staff.
• Support proposals that secure work for department staff.
• Champion company safety standards.
• Champion quality standards.
• Promote technical excellence and innovation.
• Maintain the department's safety program.
• Implement the company's quality control program.
• Lead and coordinate department work assignments.
• Review staff performance.
• Ensure cost-effective staff utilization.
• Provide expert-level technical guidance.
• Provide design guidance and support.
• Support department diversity initiatives.
• Provide leadership, guidance and instruction.
• Identify emerging leaders within the team.
• Invest in leadership development.
• Delegate appropriate decision-making authority.
• Create opportunities for professional growth.
• Diffuse workplace conflict effectively.
• Encourage negotiation and workplace diplomacy.
• Motivate and encourage staff.
• Build a positive culture of excellence.
• Make difficult leadership decisions.
• Build consensus when appropriate.
• Communicate company policies and procedures.
• Support employee-ownership culture and values.
• Recruit department staff.
• Develop and train team members.
• Support staff retention.
• Establish performance goals.
• Develop career development plans.
• Conduct performance evaluations.
• Interpret organizational policies and goals for staff.
• Implement regional and company initiatives.
• Lead department teams through organizational change.

Requirements

• Bachelor's degree in Environmental Studies, Geology, Engineering or a related field.
• Degree must be from an accredited program.
• Seven years of related professional experience.
• Previous leadership experience preferred.
• Previous management experience preferred.
• Excellent oral communication skills.
• Excellent written communication skills.
• Strong interpersonal skills.
• Ability to present complex information clearly.
• Ability to communicate effectively with employees.
• Ability to communicate effectively with management.
• Ability to communicate effectively with clients.
• Ability to positively influence others.
• Ability to provide organizational leadership.
• Ability to successfully manage change.
• Strong project management skills.
• Strong strategic perspective.
• Expert-level Microsoft Word proficiency.
• Expert-level Microsoft Excel proficiency.
• Expert-level Microsoft PowerPoint proficiency.
• Must be a U.S. citizen or green card holder.
• Sponsorship is not available.
• Local candidates preferred or candidates should be open to relocation.
• This is not a remote position.

What this role is looking for

Department leadership scope

Department management priorities

Department leadership workflow